Louisa Johnson has defended this year's X Factor acts after they were targeted online by trolls.
At the weekend we saw Four Of Diamonds and Ryan Lawrie open up about the abuse they had received online.
Four Of Diamonds, who ended up leaving on Sunday, said: "It was hurtful to read [the messages]. We definitely have our days where there are tears, but we are all so close we pick each other up.
"We all share the same dream so we have decided to use any negativity as motivation to do better and get fans on our side."
Meanwhile, Ryan admitted: "It really hurts. It makes me feel like I've done something wrong," he said. "Even in the X Factor house, I feel like some people would have preferred Gifty to still be here rather than me. It can be really tough."
Speaking to The Sun newspaper, reigning winner Louisa stuck up for the group and said: "It's strange to watch [X Factor] now that you know what goes on behind the scenes.
"It's really busy. People think you just turn up and sing, but there's a lot of early mornings and late nights.
"It's a lot of hard work, and I think people should cut the contestants some slack."
She added: "It's not just about the singing, there's a lot going on."
The X Factor continues Saturday and Sunday nights on ITV.